No late fines for overdue items!
You will be billed for damaged or lost items and for non-pickup & late return of museum passes.
Loan periods for Howe & Etna Libraries
|New DVDs||1 week|
|New Books & Audiobooks||2 weeks|
|Library of Things Collection||2 weeks|
|Other DVDs||2 weeks|
|Other Books & CDs||3 weeks|
|Art Prints & Books-to-Go Bags||8 weeks|
Library materials may be renewed 2 times, except for items with holds.
To check on your account, renew your items and place holds click here.
Claims Returned/Never Checked Out
When library users report they have returned an item that the library circulation system indicates is still checked out to them, the loan will be renewed for three weeks to allow for thorough searching. The following steps will be taken:
- If the item is found in the library, it will be checked in and the library user will be notified.
- If the item is not found on the shelf, a thorough search of the library will be undertaken and the library user will be asked to search for the item again.
- If the item is not found during the 3-week renewal period and the library user still claims it was returned, the item will be set to “Claims Returned” in the library circulation system. Borrowing privileges will not be affected at this time.
After 3 weeks on “Claims Returned” (six weeks of searching for the item) the Head of Circulation will determine a resolution, ruling in favor of the library user if the fate of the item cannot be clearly determined.
The Library reserves the right to track the number of “Claims Returned” reports made by a user within a given time period and take this information into account if this claim is made repeatedly.
Claims Never Checked Out
As in cases of “claims returned,” if the fate of an item cannot be clearly determined, the library will generally rule in favor of the library user.