Current Status of Town Operations Under Ongoing COVID Pandemic
The Town of Hanover will continue to operate Town facilities and programs under the current restrictions in place until a large percentage of Hanover residents, Town employees, local retail and restaurant workers and young adults, including Dartmouth students, have been fully vaccinated.
To date, many residents over age 65 have been vaccinated and are eager to return to their normal lifestyles. Their desire to gain access to Town facilities such as the Howe and Etna Libraries, the Richard W. Black Community and Senior Center and Town Hall is understandable. However, given that many Hanover employees who staff these facilities have not yet been fully vaccinated for COVID-19, we cannot risk the health of our staff until they have been protected through vaccination.
In addition, given the ongoing presence of a larger-than-average number of young adults in the Hanover community who have recently returned to Dartmouth from all over the world as the spring term begins, a subset of whom have and continue to be less than diligent in following public health guidelines to prevent the spread of COVID-19, combined with the suspected increased prevalence of the U.K. variant, B.1.1.7 which is significantly more contagious, this community simply cannot take any additional risks by opening up public facilities too early.
Given the rate of vaccination in N.H. and around the U.S., it is highly unlikely Town facilities will fully re-open to the public until late summer or early fall of 2021.
Julia Griffin, Town Manager
March 26, 2021
Howe and Etna Libraries will continue with our Phase 2 re-opening: take-out, virtual programs, online tech help and reference services. Watch for announcements for outdoor services and activities as the weather warms up!
Update: September 19, 2020
Re-Opening Phase 2: Tech in the Tent Service
We are expanding our tech support services during Phase 2 of our Reopening Plan. Our Tech Tent is up in the lower parking lot and we are ready for our new Wednesday afternoon tech help service. Come use our laptops, print documents, and ask our librarians for assistance! Library staff will be available and are happy to help you with your tech questions.
● Chromebooks are available for 2-hour check out on Monday-Friday
● 10:00 a.m.-4:00 p.m. and Saturday 11:00 a.m.-4:00 p.m.
● Chromebooks must be returned by 4:00 p.m.
● Free Printing up to 10 pages.
● Outdoor picnic tables to work at and charge your device.
Tech in the Tent
● We now offer one-on-one 30 minute computer help by appointment on
Wednesday afternoons from 1:00-3:00 p.m in the Tech Tent.
● These sessions will take place on Wednesdays, September 23 to
November 1 (weather permitting).
● Chromebooks will be available for drop-in use.
● To make an appointment for our Wednesday afternoon tech help, please
email email@example.com or call 603-643-4120.
● Online tech support will continue to be available by appointment and on
Thursdays at 11:00 a.m.
Outdoor Tech Tent Rules
All are welcome to come to our outdoor tent and use computers and space as available while following social distancing precautions. You do not have to be a Howe Library Patron to use this service. So, come on over and check it out!
To keep everyone safe and healthy we have laid out some rules of conduct. By using the outdoor tent space you agree to practice the following guidelines:
● I will wear a mask for the entire duration while using the computer, even
when I am by myself and no one else is nearby.
● I understand that if I do not wear a mask during Outdoor Tech Support,
I will be required to immediately return the computer equipment and
leave the library tent space.
● I will use hand sanitizer before touching any library equipment during tech
● I will keep a distance of at least 3-6 feet away from others, including the
staff member who is helping me.
● I understand that the tables are for one patron or family unit only.
Update: July 31, 2020
Re-Opening Phase 2
When Will My Books Be Ready? and Other FAQs Regarding Take-Out Service
No contact Take-out/ Pick-up starting Wednesday, July 8th
While the Howe Library building remains closed to the public, we continue to work on creative ways to offer programs and share resources. We are actively working on plans for the next phase of our reopening as we continue to protect our patrons and staff.
The library will begin offering no-contact circulation through Take-out/ Pick-up starting Wednesday, July 8th. You may make requests for materials (no interlibrary loans at this time) by:
● Watch our Howe to Pick-Up materials Video here!
● Browsing the collection and placing holds. For a tutorial on browsing
the catalog and placing holds, you may watch our YouTube videos here.
● Bundle request options:
Adult collection request form
Children's collection "Happy Book Packs" request form
● Email – firstname.lastname@example.org
● Phone – 603-643-4120 (leave a message with your name and request)
Pick up hours at Howe: Monday - Saturday, 9am - 12pm and 4 - 6pm*
● You will be notified by e-mail or phone when your order is available for
pick-up. Please allow up to two days for your hold to be processed.
● Pick up is through the rear entrance only.
● Signs will direct you to the Mayer Room.
● Materials will already be checked out to you.
● For privacy, all items will be bagged and labeled with your name.
● For the safety of others, please wear a mask and maintain a social distance.
All returned materials will be quarantined for a minimum of 72 hours before being checked in and reshelved.
We will offer this service until further notice. Our service levels are based on a number of public health factors, and consultation with the Town Manager. Updates will be announced on our Website, via email, e-news, and social media.
Thank you for your continued support.
*For Etna Library Take-Out/Pick-up hours see our hours page.
May 30, 2020
Dear Howe and Etna Library Patrons,
Thank you so much for your support during this unprecedented time. We know you have missed being able to come into the library to browse the collection, checkout materials, and visit with library staff. Even though our staff has been busy providing virtual services for the past two months, please know that we have missed our patrons and are eager to get back to putting items in your hands. Below you will find information about library services through the end of June.
The Library has developed a phased Restoration of Services Plan with information and guidance from the following sources:
● Hanover Town Manager and Human Resources department
● NH State Library Reopening task force
The goal of this plan is to fully restore Library services over the coming months while continuing to prioritize the health and well-being of patrons and staff. This plan may be subject to change as new information and guidelines come forward.
Beginning June 1, 2020, teams of library staff will be allowed to return to the Library building to reconfigure staff spaces. By June 15th, we plan to open our book drops and begin working through the backlog of new and returned materials at both the Howe and Etna libraries. As high circulating libraries, the process of digging out from a two-month closure is considerable. Due to the sheer quantity of materials that need processing and a reduced staffing model to maintain social distancing, we anticipate it will take us 2-3 weeks to complete this process.
While we work through the backlog, we will continue to provide all of the great virtual programming for children, teens, and adults, as well as our popular online collection of e-books, audio books, streaming video, Reference and Reader’s Advisory services.
Presuming we are able to proceed through this first phase without interruption, we anticipate being able to begin Curbside Pick-up of library materials during the week of July 6, 2020. More information about this service will follow mid-June.
Your patience is appreciated and the staff at the Howe and Etna libraries look forward to restoring physical services as quickly as we can. For the latest service updates, please check our website or subscribe to Now at Howe, the library’s e-newsletter. If you have questions or comments, you can reach us at email@example.com. Stay well!
Rubi Simon, Howe Library Director and Barbara Prince, Etna Library Director
Update as of May 30, 2020:
Please read about our phased Restoration of Services Plan.
The Howe and Etna Library staff is doing all that we can continue to provide library services to our community during this emergency closure.
Wifi access also available 24/7 in the parking lot!
Subscribe to our YouTube channel for reviews, poetry readings, Howe Maker videos and instructional videos.
Many of our programs have moved online! Check our Events Calendar.
If you have items checked out:
Due dates on library materials will be extended
Fines will not accrue during this period
Please DO NOT leave items near the door as these items may be lost due to theft or damaged due to weather.
If you have questions about your account please e-mail firstname.lastname@example.org.
If you don't have a library card and would like to use our online resources you may register for a card here.
See all of the online options for children. Including Code Club from home!
Are you looking for ways you can help our community during the Covid-19 crisis?
Unsure where to look for volunteer opportunities?
Do you need assistance?
E-mail email@example.com we have list of area agencies and organizations that are looking for and offering help.
Our virtual library is available 24/7!
These services let you maximize your library card: *
Downloadable audiobooks & e-books
Take a class @ Lynda.com
New York Times online
Learn a new language
Research using one of our databases
*Note: Library barcode & PIN required for these services.
Tumble Books Library is generously making their content available, no login required! Try these audiobooks for all ages.
Need help using your library's online services?
This Maximize Your Library Card presentation may help.
Questions? E-mail our Adult Services staff firstname.lastname@example.org or leave a voicemail at 603-640-3267 Monday-Friday 9 am - 5 pm. We will respond as quickly as we can, but please allow up to one business day to receive a reply as we may be busy answering questions.